This infographic serves as a decision tree, walking small business owners who have received their first notice of a customer’s credit card chargeback through all of the decisions and steps they’ll need to complete in order to fight and win the chargeback dispute.
Specifically, whether or not to fight the chargeback, what documents they’ll need to provide, important deadlines, what the reason codes mean, where to send their dispute package, etc.
Infographic created by soarpay.com
